✨ Ritz-Carlton's Gold Prize

 
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The Daily
Friday June 27, 2025

Good morning, readers.

A Ritz-Carlton campaign won advertising's top prize for luxury ads at the Cannes Lions. Hotel group Iberostar says climate change is the biggest threat to its business. And three travel startup investors offer their insights into AI.

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Sean O'Neill
Senior Hospitality Editor
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Image by The Ritz-Carlton

The Ritz-Carlton's "Late Checkout" campaign recently took home a Gold Lion at the Cannes Lions International Festival of Creativity, beating out 181 other entries in the luxury category.

  • The ad, which features actor Josh Hutcherson, became the most-shared content across parent company Marriott International's luxury portfolio last year.
  • The campaign avoided traditional media buys and opted to prioritize long-form content instead of 8-second, vertical video bites for TikTok.
  • "We found that the actual long-form film had the highest engagement," said Jamie Kerr, Ritz-Carlton's global brand and marketing leader. 
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Darin Graham
Darin Graham
Climate Reporter
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Image by Iberostar

Spain-based hotel group Iberostar says climate change is the biggest risk to its business, and the company is also calling for more investment in the tourism sector to counter its impact.

  • Iberostar operates more than 80% of its portfolio in exposed areas like beachfront regions.
  • A recent World Travel & Tourism Council report estimated that the travel industry will need up to $250 billion to deal with climate change. 
  • "The cost of action will be much less than the cost of inaction," said Iberostar Chief Sustainability Officer Gloria Fluxà Thienemann.
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Reimagining All-Inclusive Travel

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Blue Diamond

 Blue Diamond Resorts marks 15 years with bold moves in tech and well-being.

  • RFID, smart apps, and seamless tech shaped guest expectations early
  • New Royalton Vessence brand offers soulful, adults-only escapes
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Podcasts
Justin Dawes
Justin Dawes
Travel Tech Reporter
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Image by Skift

What do travel investors really think about AI, startups, and the future of travel? We spoke to three venture experts for insights at the Skift Data+AI Summit.

  • Investors are turned off by pitches that focus too much on AI but lack market understanding."It's a tool; it's not a solution," said one investor. 
  • Rather than a "winner-takes-all" AI war, expect multiple players to emerge across niches in travel.
  • Startups could disintermediate search engines like Google or online travel agencies — if they offer real value to travelers and suppliers.
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