Airline retailing in 2026 / Trip.com's digital ID wallet pilot / Direct Ferries launches ChatGPT app

Today's news on travel tech and distribution. 

View online May 13, 2026

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Airline retailing realities in 2026 Interaction between systems and seamless integration with passenger service systems are top challenges for airlines trying to become better retailers.

Read More  Linda Fox

Latest News Trip.com plans digital ID pilot using Google and Apple wallets Air Canada, Turkish Airlines and Qatar Airways, as well as digital identity infrastructure platform Hopae, are expected to be involved in the pilot.  Read More Direct Ferries launches ChatGPT app for search, discovery Bringing Direct Ferries into ChatGPT marks the next step in addressing the ferry segment’s fragmentation, according to CEO Niall Walsh. Read More Speaker Alert: James Waters of Booking.com Register now to hear from the chief business officer of Booking.com at Phocuswright Europe in Barcelona, June 15-17. Read More TikTok formalizes in-app travel bookings with Booking.com, Expedia, Trip.com among partners TikTok GO brings in-app travel booking to 200 million U.S. users, compressing the path from video discovery to reservation. Read More Why travel is the new battleground for bank loyalty Travel rewards are reshaping bank loyalty as consumers seek more value, flexibility and ways to offset rising trip costs through credit card travel portals. Read More

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Trending Stories Spain’s surge signals a structural shift in global travel demand Spain once again surpassed its previous tourism records in 2025, reaching 96.8 million international visitors, a 3.2% increase over 2024.  Read More Expedia Group combines B2B and supply organizations under Alfonso Paredes The move brings Expedia Group’s supply and partner distribution teams together as the company pushes further into platform and B2B growth.  Read More Agentic commerce in travel: Who wins, who loses and what to do about it Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More

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Event Calendar JUN 11 THU The Rise of Agentic Commerce in Travel Register for this free webinar with PayPal, Sabre and Mindtrip to learn about the industry’s first end-to-end agentic travel booking experience.  Register Now JUN 15 MON Phocuswright Europe 2026 Make plans now to join the most influential travel leaders for pointed one-on-one conversations, critical debate, the next wave of innovation and the best networking in travel in beautiful Barcelona. Register Now JUN 24 WED TravelTech Show 2026 Mark your calendar now to join us in London at Europe’s only travel tech marketplace built for business.  Register Now NOV 17 TUE The Phocuswright Conference Register now for the travel industry's leading event. Register Now

The travel industry and agentic AI How travel companies are approaching agentic AI The trust gap in agentic commerce and AI booking Agentic AI in travel: Technology readiness and consumer trust Startup Stage: Travel Smarter uses agentic AI to optimize airline loyalty for travelers WebMCP offers path for travel sites to become ‘agent-ready’ 61% of travel brands are testing or scaling agentic AI Agentic AI could do for travel what Amazon did for online shopping How travel companies should prepare for agentic commerce

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