The short-term rental giant's CEO thinks his rivals are stuck in pre-AI thinking.  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Read online Airbnb's AI Personalization The short-term rental giant's CEO thinks his rivals are stuck in pre-AI thinking. GOOD DAY, READERS. Brian Chesky thinks the way Booking.com and other OTAs mash hotels and homes together in search is a relic of the pre-AI era. On Airbnb's Q1 earnings call, he argued that deep personalization – built on the fact that every Airbnb user is verified and logged in – will replace the tab-vs-co-mingle debate, surfacing only what each traveler actually wants. This quarter he has the numbers to back up his confidence: revenue up 18% to $2.7 billion, and first-time bookers growing at their fastest pace in four years. Chesky also kept the door open on a loyalty program and flights, calling both "absolutely on the table." It's a clear pitch for what comes after the OTA playbook, even as rivals like Agoda argue they're already further along on AI.     Women Leading Travel Forum Prices Increase on Monday The Women Leading Travel Forum brings together the executives running travel's biggest brands, the founders building its next chapter, and the directors who will run it in five years. The speaker lineup next month includes Christine Duffy (President, Carnival Cruise Line), Dana Shapir Alviene (Chief Guest Officer, Breeze Airways), Dr. Romie Mushtaq (Chief Wellness Officer, Great Wolf Resorts), and Olympian Marion Jones. Join us for three days of sessions, coaching workshops, and peer breakouts at The Ritz-Carlton, New Orleans on June 8-10. Early-bird pricing ends Monday evening.  SECURE YOUR SEAT         DON’T MISS THESE STORIES Brian Chesky Says Airbnb Won’t Mix Homes and Hotels — That’s ‘Pre-AI’ Design By Dennis Schaal Airbnb's Chesky is nothing if not ambitious. Given that people's preferences can change at any moment, the ability to serve customers with only a hotel or home, depending what they need in that instant, seems a long way off, even with agentic AI. GET THE STORY Expedia’s B2B Engine Speeds Up as AI Moves Intensify By Adriana Lee Expedia’s B2B engine is proving the partner model works. The catch: It is still the smaller business, and AI is not yet big enough to change that. GET THE STORY Sabre Claims Amadeus Blocks Competition in Airline Technology By Adriana Lee Sabre didn't just report a strong quarter — it used that to publicly pick the biggest fight in airline technology. GET THE STORY         5 Ways to Diversify Revenue Growth ZS + SKIFT 89% of travel executives say their companies need to diversify revenue. Only 32% call their current approach "very" innovative. ZS's new report explains the gap, and the 5As Framework for closing it. View the report. GET THE REPORT         MORNING HEADLINES Spirit Airlines Collapsed. What Happens to Budget Travel Now? [Podcast] GET THE STORY IHG Reports Strong U.S. Demand, a Middle East Hit, and a Bet on AI Content Over Scale GET THE STORY Trivago Files Antitrust Lawsuit Against Google, Alleges Ongoing Harm GET THE STORY Tripadvisor Has Made ‘Good Progress’ on Selling TheFork, Explores LLM Data Deals GET THE STORY How to Buy a Hotel (Without Being Rich) [Podcast] GET THE STORY         For $7 a week, Skift gives you something the industry is missing – the full picture. Subscribe today for 25% off.         SKIFT PODCAST NETWORK Google’s Grip on Travel Faces a New Lawsuit as Tripadvisor Bets on AI Trivago sues Google over hotel search dominance, Weather.com moves into travel booking, and Tripadvisor explores AI deals while trimming its business. On today’s Skift Daily Briefing, Sarah Dandashy breaks down Trivago’s new antitrust lawsuit against Google, why Weather.com wants to influence your next trip before you even search for one, and how Tripadvisor is reshaping its business around AI partnerships and strategic selloffs. GET THE SKIFT DAILY BRIEFING         SKIFT TRAVEL 200 How are public travel companies performing around the world? The Skift Travel 200 pulls the data you need to understand global market movements. Paid subscribers get full access here. GET TODAY’S INDEX SCORE         See more essential travel news in your search results. ADD SKIFT ON GOOGLE         Thanks for reading. We are switching to a new email platform to improve delivery. What does this mean for you? During this transition, these emails might land in your promotions or spam folder. To ensure you don’t miss out, please move this newsletter to your primary inbox.       DEFINING THE FUTURE OF TRAVEL. Update your email preferences or unsubscribe here © 2026 Skift 35 W 31st St. New York, New York 10001, United States Terms of Service