The FAA is promising that a pair of AI-supported solutions will mitigate delays in the next couple of years. Analysts caution it might be overly optimistic.
AI is automating administrative work and accelerating research, but its biggest impact may be giving travel advisors more time to deliver the expertise, relationships and personalized service travelers value.
Mike Putman, founder and CEO of Custom Travel Solutions, discusses AI travel agents, direct supplier APIs, legacy distribution and why the booking step remains a critical challenge.
D-Edge's recent analysis shows booking growth cooling to 2.7%, Agoda pulling ahead of Booking.com and wholesalers more than tripling their market share in three years. Read More
Airlines are adapting retailing and connectivity strategies as they shift from traditional network models. During a panel at Phocuswright Europe, executives from Travelport, Dohop and Vueling discussed how the industry is evolving. Read More
Brad La Nasa, chief business officer at Zyzza, speaks with Phocuswright’s Mitra Sorrells about B2B travel payments, virtual cards, carrier acceptance, agency liquidity and settlement friction. Read More
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