The best hospitality lessons in the world might come from a street vendor with a wok and a plastic stool on a Bangkok sidewalk. In an industry chasing AI, automation, and scale, the brands that win will be the ones that remain unmistakably human.
Today: Southwest launched its Getaways vacation packages, business travelers face rising frustration from fragmented booking systems, and the travel industry is watching the Fed's Jackson Hole retreat closely.
With everyone wanting a piece of the travel surge in India, airport operators are no longer relying only on businesses' marketing for their revenue. Adani's digital initiatives aim to drive revenue by directly engaging and encouraging passengers to spend more at airports.
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