The weekend wrap-up: Instagram's Google integration / Airbnb's overtourism claims rebuffed / The future of digital ID, AI agents

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PhocusWire by Northstar
July 19, 2025

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Travel marketers received big news with Instagram's announcement that it would allow public posts from professional accounts to be indexed by Google. 

Our top story this week was a viewpoint from Mario Gavira on how the move "transforms Instagram from a 'walled garden' social platform to a 'searchable content powerhouse.'"

Another popular read was an article covering a report from Airbnb on overtourism with data on hotels' impact. We asked some well-known chains and sustainability experts to provide their opinion on the issue.

We had more coverage of our Center Stage sessions from Phocuswright Europe 2025 with a panel on digital ID developments in and the role of AI agents. The European Commission's digital wallet initiative comes into effect next year and experts discussed the impact on travel suppliers and consumers.

Alix Boulnois, chief commercial, digital and technology officer of Accor, was also on Center Stage at the event in Barcelona last month. She spoke about the hotel group's tech transformation with a new central reservation and property management systems being implemented. Boulnois also discussed how the mindset needs to change across the industry from service provider to "orchestrator of experiences."

And, we looked at how Wyoming managed to drive more travelers and revenue to the state through a connected TV advertising campaign. The initiative not only enabled the Wyoming to target a travel audience but generated $115 million for the destination.

- Linda Fox, executive editor
INSTAGRAM'S GOOGLE INTEGRATION: A GAME CHANGER FOR TRAVEL MARKETING
Mario Gavira discusses Instagram's Google integration, calling the implications "profound" amid the visual storytelling era.
Our top story of the week
 
This week's hottest news
European hotels rebuff Airbnb's overtourism claims
Airbnb alleges that hotels are to blame for overtourism in Europe, but hotels say that's not the case.
Industry leaders on the future of digital identity and AI agents
During a session at Phocuswright Europe 2025, industry leaders discussed the impact of digital identity wallets and how AI will come into play.
Accor's tech chief on experiences, shifting mindset and system fragmentation
Accor's chief commercial, digital and technology officer Alix Boulnois shared her thoughts on the group's digital transformation during an interview at Phocuswright Europe 2025.
How Wyoming increased traveler interest ninefold through a TV campaign
Are technology-forward television campaigns an effective way to boost interest in a destination?
Delta encouraged by early results of AI pricing with Fetcherr
Delta said during an investor day back in November that it had deployed the Fetcherr technology across 1% of its domestic network.
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